During the early 90’s I had the honour and pleasure to work with a great group of people at Sequent Computer Systems. The company had a set of great set of values and principles and I often refer to them and sometimes am asked for a copy. In the absence of being able to find them anywhere else on-line here they are:
Our Values:
- Easy to Do Business With
- The Customer ALWAYS Comes First
- Do All We Can to Ensure Customer Success – Does Not Always Mean Saying Yes
- Three Keys — Listen, Consider and Act
- Go the “Extra Mile” for the Customer
- Profitability
- Required for Our Success
- Allows for Growth & Investments for Future
- Everyone is Responsible for Profitability
- Follow the “Spend Smart and Invest Smart” Concept
- Teamwork
- Strong & Balanced Teams
- Put Group Goals & Interests Ahead of Personal Reward
- Open & Honest Communication
- You’re Accountable for Your Commitments
- Nobody Wins Unless the Team Wins
- Quality
- Exceed the Customer Expectations
- Strive for Continuous Improvement in All You Do
- Know Who Your Customers Are
- Establish Clear Mutually Acceptable Expectations
- Managed Expectations, Consistently Achieved
- People
- Assimilating & Integrating New Members is Critical
- Open, Honest & Timely Communication
- Treat Each Other With Respect
- Take Time to Say “Thank You” for a Good Job
- Strive for Win-Win Relationships
Our Principles:
- Act With Honesty & Uncompromising Integrity
- Take Responsibility for Our Customers’ Success
- Strive to be the Best
- Have a “Can Do” Attitude
- Respect Each Other
- Exhibit Team Pride
- Take Calculated Risks
- Be Active Community Citizens
- Urgently Do the Right Thing
- Make Consultative Decisions
